Reviews - Rhino-Rack Vortex SX Crossbars for Factory Rails - Silver
4.5 stars - 2 reviews
I had trouble understanding the installation instructions, and then some of the parts did not fit the other parts as they were supposed to. But Rhino Rack walked me through the installation procedure on the phone, and when the parts did not fit, they sent me other parts which did fit, even before I sent back the defective parts. Rhino Rack was very responsive to my situation, and I feel that they did everything they could to make it work for me. And in the end, it did. It just took longer, and caused more frustration and aggravation than I had anticipated. But perhaps a more mechanically oriented person would have had an easier time.
These bars were exactly what I was looking for at a great price... They were easy to install and provided a very secure and stable platform for cargo on the roof of our Audi... Money well spent.