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CargoGear Privacy and Security  

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Our Privacy Policy

Personally identifiable information collected:

Information such as your name, address, and phone number  that you provided during the ordering process are used only to process and ship orders, or to contact you regarding verification of your order information.

CargoGear only uses your email address provided at the time of order to send order confirmation and order status update (e.g. backorder information, shipping status, tracking numbers), unless you have specifically chosen to subscribe to the CargoGear email newsletter. If you have subscribed to the newsletter, you will receive emails a few times a month.

Personally identifiable information is accessed only during the processing of your order or at your request (e.g. order status, updating of order information, return authorization).

Personally Identifiable Information We Share
We submit your personal information including name, address and credit card information to credit card processing companies for the purpose of charging your order to your credit card, and we may share your information with credit card processing companies to resolve problems with processing your credit card. Your billing address will be verified using the credit card address verification system.

The addresses you provide with your order may be submitted to and verified by the USPS, FedEx or UPS delivery address database systems. Additional verification of information may be requested from you by email or by telephone using the contact information you provide. We may provide your contact information with manufacturers when you request product information , to resolve your dissatisfaction with a product, or when you request technical assistance with installations or assembly.

Items purchased from CargoGear are shipped from warehouses across the country. To fill your order, your shipping information including your name and address may be transmitted via email or fax to the warehouse that ships your items and/or to the shipping company (e.g. UPS, FEDEX, USPS) that delivers your order. Financial information collected is never shared with any other warehouse or shipping organization.

In the event of a safety recall of a product to meet the requirements of the NTSB, we may provide your contact information to the product manufacturer so they can deliver safety recall information to you.

Personally Identifiable Information We Do Not Share
CargoGear.com will not disclose any of our customer’s personal or financial information to third parties other than those specified above, except when we believe in good faith that the law requires it, or to protect the rights or property of CargoGear.com.

Non-Personally Identifiable Information
We may aggregate and analyze non identifying information that you provide during the ordering process. For example, we may analyze the geographic distribution of our customers by aggregating State or ZIP code information.

Correspondence
CargoGear does not send unsolicited (SPAM) email, or rent or sell email lists. CargoGear does not sell or distribute customer information in any way that is unrelated to the processing or your order.

CargoGear sends an e-mail newsletter and e-mail specials. You will only receive these if you request them at the time you place your order, or if you subscribe to the newsletter at the Subscribe Form on our website. The form is double opt in: when an e-mail address is entered, that address will receive an e-mail that requires confirmation before the subscription takes effect. You may unsubscribe to the newsletter and specials at any time.

Links and Affiliates
This Web site contains links to other websites. Please be aware that our privacy policy does not apply to these linked sites. We encourage you to read the posted privacy statement whenever interacting with any website.


Other Types of Information We Gather, How it is Used and Our Use of Cookies
We use technology to collect anonymous, non-personal information about how our site is used. This information may include Internet Protocol (IP) addresses, internet browser information, time and date, protocol versions, and referring site information. We process and analyze this information to understand how our website is used, to improve our website, and for marketing purposes. This information will not identify you or any other user of our website as an individual. We may provide this anonymous information to third parties as part of a marketing agreement.

We may use this information to analyze where visitors click to our site from, which pages they view during their visit, what type of internet browser they use, and the capabilities of their browsers. We do not match this information to personally identifiable information.

This gathering of information does include the use of cookies. Cookies are a small amount of information stored by websites on your computer. So called 'permanent cookies' last for an amount of time specified by the website. So called 'temporary' or 'session cookies' are removed when your web browser is closed. Most web browsers allow you to choose whether or not to accept cookies. If you accept permanent cookies, we store a cookie on your computer that contains a large random number, which allows us to connect the pages you visit and your visits to our website; we do not identify or associate this random identification number with personal information. You may visit our website and purchase from our website without accepting this cookie. This cookie expires in one year. We also use temporary (session) cookies to establish your shopping cart while you are shopping; these cookies are destroyed when you complete an order or when you close your web browser. Your browser must be set to accept session cookies before you can place an order online at CargoGear.com.

To help us track the efficiency of our newsletters we use electronic means to determine when a newsletter is opened, however, this does not involve the collection of personally identifiable information.

Abuse and Fraud
All information that can be associated with fraudulent orders placed into our ordering system will be gathered and released to relevant third parties such as internet service providers, Internet registry and regulatory agencies and law enforcement.

Updates to this Statement
We reserve the right to make changes at any time to our policies and/or alter the look and functionality of our web site. However, if we change how we use your personal information we will post the policy change notification on the web site, and we will update this Statement accordingly.

If you have further questions regarding this Statement, please contact us:
Toll-free: 866-792-6614
Email: info@cargogear.com
Mail: CargoGear, 1665 E 18th St. Suite # 216, Tucson, AZ 85719
 

Privacy Policy Last updated: 05/26/2015

CargoGear Security
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CargoGear offers a secure ordering system based on industry standard SSL encryption. SSL stands for Secure Sockets Layer, a security protocol developed by Netscape for managing the security of online message transmission. SSL encrypts or scrambles any information sent from your browser to the server you are connected to, making it virtually impossible to intercept and tamper with the information on the way.

This website is se This ensures that all information you send to us via the World Wide Web will be encrypted. Please click on the thawte Trusted Site Seal which demonstrates our commitment to your security. Credit card information is encrypted prior to and during transmission to our order processing center.


CargoGear servers are protected by industry leading Cisco and Sonic Wall firewall appliances.